Booking Terms and Conditions

You can find cancellation details for listings at the top of their listing page and during the booking process before you pay. If you cancel, the amount of any refund depends on the host’s cancellation policy and when you cancel (all times are in the listing’s local time zone).

After you book

After you book, your policy and cancellation options can always be found in your booking email on or this page.

Cancellations due to emergencies or issues with a listing

If you need to cancel because of an emergency and your reason is covered by our Extenuating Circumstances Policy, you might be able to apply for a full extenuating circumstances refund. Please contact Cath using our contact form to request a refund. 

Cancellation Fees and Refund Amounts

If you cancel your booking with more then 48 hours before your stay you will receive a full refund of the booking amount.
If you cancel your booking with 48 hours before check-in you will receive a 50% refund minus any appropriate cleaning and service fees.

If you wish to cancel your booking please contact Cath using our contact from or use the link provided in your booking email